What Our Clients Say About Us
Read what our clients have to say about their experience with MQ Estate Agents.
I would give his service 10 out of 10.
It was nothing more than gut instinct which made me choose Barry to sell our house – and I’m glad I did. We were following our dream of moving to Millport, on the Clyde Coast, when the sale of our property hit a snag.
We had the loft converted in 2006 but never got round to obtaining a ‘completion certificate’. Turns out, this can throw up a serious legal problem but Barry took charge of the issue and we got there in the end.
People have no idea how stressful selling a house can be until they are in the middle of it. We were staring into the abyss but Barry saved the day. Right from our first meeting with him, we were confident he was the man for us. I would give his service 10 out of 10.
He was extremely professional, going above and beyond what was expected of him. I know it sounds a bit over-the-top, but I will be eternally grateful for the way he helped our dream become reality. We are now in Millport – enjoying the island life – and I can’t thank MQ enough.
Graham Harper, selling an upper cottage flat in King’s Park, Glasgow.
If something goes wrong, MQ are right on point.
Who goes out of their way to lavish praise on the service they receive from a company these days? Well I am absolutely delighted to.
I am a small-time landlord, with just one rental property in the west end of Glasgow. However, I live in Spain so I am particularly dependent on someone looking after my property and tenant for me. I find the service I have received from MQ Lettings – and Richard in particular – has been truly astounding.
I can't tell you the peace of mind it gives me, knowing they are taking care of business. I want my tenant to have the best service she can possibly have. If something goes wrong, MQ are right on point. They come back to me with financial options on what level of repair or refurbishment I would like and I just give them the green light to get the job done, and done well. Their workmen are spot-on as well.
I have no complaint about the fees they charge because, in my eyes, they have earned it. I am their biggest fan. I have enjoyed a really professional service all along – and I greatly appreciate it.
Iain Allan, owner of a flat in Glasgow’s west end.
MQ are very professional and very good at finding the right tenants
We used to rent out our property ourselves - for a number of years – and it was not unusual to encounter problems with our tenants.
Your heart would sink when you saw the number come up on your mobile phone and you just knew they were not calling to say they loved living in your flat.
MQ were recommended to us by a colleague and it was such a relief to have all that responsibility taken off your shoulders.
We spoke to Richard and he came out to the property and provided us with a quote for his services, which we found quite reasonable. Right away, the people came across as if they had an interest in your property, rather than trying to quickly find a tenant to match it. They also appear very conversant in relevant legislation, safety issues and mandatory testing of electrical appliances and things like that. I know it can be a pain, but it means you are covered for any eventuality. MQ are very professional and very good at finding the right tenants. Currently, ours are from France and studying a PhD, so they are hopefully going to be around for a while.
I am not one to go over the top in my praise……but let’s call MQ the best company on the planet!
Hugh McCoach, renting a two-bed flat in Glasgow’s St George’s Cross.
I knew from the start that my property would be in safe hands.
My property is in a great location in Glasgow – next to ‘Media City’ and the Scottish headquarters of the BBC and STV.
Just over the bridge, you have the SECC and the bars and restaurants of Finnieston, recognised as one of the most ‘hip’ areas of the city.
If ever a place screamed ‘Location, Location, Location’ this was it.
However, letting out the flat could have been really problematic as I’ve been living in Dubai, so most of the contact with the lettings agency had to be done by email.
Fortunately, I had met MQ’s Richard face-to-face on one of my visits home. You could tell he was a good guy and we struck up a rapport right away. I knew from the start that my property would be in safe hands. Each time I had to communicate with MQ, I got a reply back almost right away. We had to amend the rent I had originally been told to expect but it wasn’t a game-changer.
I would happily recommend this company. I can’t tell you the comfort it gives you when you are far away, knowing that someone else has your property’s interests at heart
Paul Boddy, renting out a three-bed apartment in Glasgow’s Pacific Quay
My ‘gut’ instinct right at the start of the process to go with MQ proved the right one, after all.
You know what it’s like when you come across someone for the first time and you just know you’re going to hit it off.
That’s what it was like when I first spoke to Holly from MQ. I had completed one of those online searches to get a number of views about the value of your home.
Holly was the first to come back to me – and we established a connection in that very first call. She just ‘got’ it. She listened to me as a person, rather than just try to get my business.
This was our family home. We had been in it for 12 years so it was something of a wrench to put it up for sale.
I decided to get another company out to give me another valuation but I knew instinctively I should go with MQ.
Holly sent Barry out to see me and he was just fabulous. He turned all my negatives into positives. When he said the figure we would get for the house, that’s exactly what we got.
I am a photographer by profession but I was delighted with the photographs of the house which Mary took for MQ.
In the end, I would highly recommend them. My ‘gut’ instinct right at the start of the process to go with MQ proved the right one, after all.